COVID-19 Protocols and Updates

Abe's Garden and Park Manor residents and team members are in the 1a1 allocation phase for the COVID-19 vaccination​. COVID-19 vaccine clinics have begun at Abe's Garden / Park Manor.

Our first COVID-19 vaccine clinic administered onsite by Walgreens on 1/14 went very well, with 184 residents and team members rolling up their sleeves to get the Moderna shot and help keep everyone near and far as safe as possible. The celebratory energy on campus was contagious, as we could sense the collective sigh of relief. It was a historical day here, and we’re looking forward to the second clinic on 2/11.

If you have questions or need anything, please contact Beverly Theis, LCSW, at or  615-997-3038.

January 22: There are currently no known COVID-19 cases among residents on campus in the Abe’s Garden/Park Manor community. All team members who worked or came to campus today were tested for COVID-19. Today’s testing yielded ZERO positive results. Two employees who previously tested positive for COVID-19 are off campus under isolation. A total of 55 cases of COVID-19 have been reported to Tennessee Department of Health.

Two rounds of employee testing will be conducted next week: Tuesday, 1/26 and Friday, 1/29. Employees are required to be tested in order to work.

Indoor In-Person Visits:  We’re so excited to be able to offer indoor in-person visits again for all residents starting next Monday, 1/25. These visits will take place in the Park Manor parlor and Abe’s Garden vestibule and lobby with these protocols:

  • Visits must be scheduled at least 24 hours prior to desired visit time
  • Visits may be up to 45 minutes
  • Each visit may have up to 2 guests ages 18+ at a time; no more than 2 visitors per 45-minute time block will be permitted
  • Visitors must remain at least 6 feet apart from residents
  • Visitors are required to wear a mask and check in at the Park Manor front desk upon arrival for a temperature check and COVID-19 symptom screening

To schedule Park Manor resident visits, please contact the front desk at 615.383.7303. To schedule Abe’s Garden resident visits, please contact Celia at or 615.383.7303 ext. 29. Indoor visit times will be every day 10-10:45 a.m., 1-1:45 p.m., 3-3:45 p.m. If these times don't work for you, please contact the front desk or Celia to discuss alternative options as there may be more convenient window visit times available.  

Each independent living resident may participate in two in-person visits (indoor or window) and one window visits per week. Each assisted living and Abe’s Garden resident may participate in one in-person visit (indoor or window) and one virtual visit per week.  This not only ensures we have required staff available to supervise visits (required by the Tennessee Department of Health), but also increases residents’ safety by limiting the number of people they’re exposed to each week and decreases the chance of your loved one getting overtired as we transition back to indoor in-person visits. Please keep this in mind as you coordinate taking turns with multiple family members and friends prior to contacting us to schedule your visits.

Please note: Results of team member and resident COVID-19 tests will guide – along with other factors – whether indoor visits will resume and continue to be permitted. There may be a time when we feel it’s best for the safety of everyone on campus to once again pause visits.

Window Visits: Please schedule your 30-minute window visits with a resident at least 24 hours prior to the requested visit time. To schedule a window visit with an Abe's Garden resident, contact Celia at 615-383-7303 ext. 29 or  To schedule a window visit with a Park Manor resident, contact the front desk at 615.383.7303. Due to the need for an available team member to aid and supervise each participating resident, one window visit may be scheduled per Abe's Garden resident and assisted living resident each week; independent living residents may schedule two window visits each week. Window visits for Abe's Garden and assisted living residents are conducted Monday – Saturday, 10:00 a.m. – 4:00 p.m. Window visits for Independent living residents are 10:00 a.m. – 6:00 p.m. every day. 

Critical or End-of Life Situation: If there is a critical or end-of-life situation, please notify Walter Wilson ( or 615.733.2701) or Donna Finto-Burks ( so we can be of assistance.

Protocols and Updates: We are taking every precaution to protect your loved ones and our team members. We know that you and your loved ones are depending on the Abe’s Garden/Park Manor team and we deeply appreciate your continued trust. If you have concerns regarding your loved ones, please let us know.  We are fortunate to have an array of resources to assist them and will do our best to meet their needs. Park Manor / Abe’s Garden leadership team members are continually consulting with physician and nursing consultants, as well as respected colleagues, and the entire Park Manor/ Abe’s Garden team is on the same page regarding enforcing restrictions. 

We’ve implemented COVID-19 testing of team members at least twice a week. Each round of test results guide – along with other factors – dining room status and whether in-person visits and small group activities are permitted. 

A member of an Infection Control Team from Vanderbilt University Medical Center was on campus 11/12/2020 to provide safety precaution and protocol recommendations. We are continuously evaluating our processes and relying on guidance from medical professionals and government health agencies.

We remain diligent about cleaning and disinfecting all areas of the community on a frequent basis and are using CDC (Centers for Disease and Prevention Control) recommended cleaning supplies.We are working hard to keep you well, and we remind you to do your part by washing your hands many times a day with soapy water for at least 20 seconds each time.According to healthcare experts, that is the best protection for you and for those around you.Additionally, follow general good hygiene practices by coughing or blowing our nose into a tissue and immediately discarding it. Wear a mask to help us all stay safe.

To keep everyone on campus as safe and healthy as possible, in-person visits (indoor and outdoor) are not permitted until further notice. We understand your wish to see your loved ones and ask that residents, friends and family members continue to schedule window visits and video calls by contacting Beverly Theis at (for Assisted Living and Abe’s Garden Memory Care residents) or the front desk at 615.383.7303 (for Independent Living residents). Times for window visits will be very limited due to minimal appropriate space, but our team is working diligently to try to accommodate as many visits as possible.

Organized small group activities/events/outings and Park Manor dine-in services have been suspended until further notice; all provided meals will be delivered to apartments.

We recommend all Park Manor residents remain in their apartments as much as possible. It's not recommended to be in close proximity with other residents at this time. When weather permits, we encourage residents with a balcony to enjoy the fresh air there. For those without a balcony, we recommend going to the courtyard for time outdoors.

  • Masks are always required when you’re outside of your apartment (including while you’re in the courtyard), and you must remain 6 feet or more apart from other individuals.
  • Channel 100 is a constant source for music, exercises, Country of the Month programs and other activities and information.
  • Limit elevator capacity to 2 people whenever possible.
  • Please contact the front desk at 615.383.7303 if you need assistance with anything.

Per Tennessee Department of Health recommendation, residents who leave campus, whether for a couple of hours or overnight (with the exception of approved medical visits), need to be isolated for 14 days upon return.

Resident Requirements: To prevent the spread of COVID-19 and maintain health and social connections, we recommend that Park Manor residents continue to:

  • Maintain 6 feet physical distancing
  • Properly wear a mask over nose and mouth at all times outside of apartment
  • Exercise and walk in the courtyard
  • Wash hands frequently
  • Schedule Facetime or Skype calls, requesting assistance when needed

Cloth masks:  It is understandable that wearing a protective mask may be uncomfortable. However, safety remains our top priority.  There are fabric masks available for independent and assisted living residents that tie in the back of the head. If residents would like one of these masks, they may request one from a concierge team member.

Team members are wearing masks at all times when on the campus, except while eating or alone in their office.

Disinfecting Campus: Park Manor and Abe’s Garden team members use Clorox 360 machines to disinfect campus. This innovative and very effective cleaning technology helps prevent the spread of a variety of illnesses. The use of the machine is one of the numerous strategies being implemented to keep everyone on campus as safe as possible.

We remain diligent about cleaning and disinfecting all areas of the community on a frequent basis and are using CDC (Centers for Disease Control and Prevention) recommended cleaning supplies.We are working hard to keep residents and staff well, and we remind you to do your part by washing your hands many times a day with soapy water for at least 20 seconds each time.  According to healthcare experts, that is the best protection for you and for those around you. Additionally, follow general good hygiene practices by coughing or blowing our nose into a tissue and immediately discarding it.  Wear a mask to keep us all as safe as possible.

New In-Home Care Option for Park Manor Residents: The Park Manor in-home care team is now offering a new level of support that provides the following services for $20 a day. It includes two daily check-ins, safe living checks, healthy living support (socialization), current and future needs assessment, non-medical needs coordination, and monthly wellness screenings (memory, mood and physical ability). To schedule, contact Kylie Stratton at 629.800.5295 or

Text Updates: To more effectively keep primary family member contacts and team members updated, Abe’s Garden / Park Manor is partnering with Dialog Health to implement two-way, critical information, text messaging. If you are a member of one of these constituencies, you should have received an introductory text from AGPM. If you haven’t received an introductory text and would like to opt in or are a Park Manor resident who would like to opt-in, please call 615.997.3026. Primary family member contacts are responsible for sharing relevant updates with other family members.

Home 4 Care Engagement Tool: We’re excited to offer a new engagement tool as an additional way to interact and engage our Abe's Garden residents in the absence of group activities. The Home 4 Care app was developed by the Hearthstone Institute specifically for individuals with dementia. It’s an interactive tablet program loaded with nearly 2,000 pieces of engagement content including books, artwork, music, travel, and trivia. This new technology is currently being offered exclusively to Abe’s Garden! Our Life Engagement Coordinators recently started facilitating the use of Home 4 Care with residents and we’ve already seen several successful interactions.

In-Apartment Activities: Park Manor residents, remember to check Channel 100 for in-home activities, campus updates, movies, etc.

Transportation and Exiting the Community: At this time, transportation is only provided for independent and assisted living residents needing transportation to a physician. We continue to recommend using virtual communication such as phone calls and video conferencing to contact doctors whenever possible. If an in-person doctor’s office appointment is needed, transportation is available to drive residents to/from essential medical visits Monday through Friday. Only one resident or one married couple are permitted in the vehicle with the driver during each trip. Please contact the front desk to reserve transportation as soon as a doctor’s appointment has been scheduled.

Residents may only leave Park Manor in a car for essential doctor visits. Currently, most visits are NOT considered essential and many doctor visits are being conducted remotely. Prior to appointment dates, residents or their designated family member should call the physician's office to confirm that the appointment is essential. If assistance contacting a physician's office is needed, please notify the concierge desk. 

Per Tennessee Department of Health recommendation, residents who leave campus, whether for a couple of hours or overnight (with the exception of approved medical visits), need to be isolated for 14 days upon return. An overnight stay in a hospital or anywhere else requires a negative COVID-19 test prior to returning to campus and a 14-day isolation.

The elevators to the parking garage are locked temporarily with no key card access. This new process is being implemented temporarily to reduce the possibility of bypassing the Park Manor front door, health safety screening process.

Each time a resident leaves the building, they will be asked to sign out and will have their temperature taken upon their return.

Hospital overnight stays: If your loved one goes to the hospital for any illness or injury, they are required to:

  • Sign out at the front desk before leaving the building
  • Contact Walter Wilson or Donna Finto-Burks prior to returning    
  • Have a COVID-19 test prior to returning
  • Have a 14-day isolation period upon their return

Dropping off items for residents: To those dropping off anything for Park Manor residents, including medicine, please leave items on the table in the vestibule. We ask that you do not wait for the resident to collect these belongings. The vestibule is frequently checked by team members who bring items inside and ensure the intended party receives them.

Grocery Orders: For every grocery order submitted, residents must also sign and attach a grocery agreement form (located at the front desk) as proof that you understand you are financially responsible for the items on that list and that the total charge for the items will be billed on your monthly statement. You will receive a receipt for your items after your groceries have been delivered. Grocery orders and agreement forms must be turned into the front desk by 4:00 p.m. on Mondays. Grocery orders received after this time will not be accepted, nor will orders that do not have a signed agreement form attached. Note: paper products should still be purchased from the Park Manor cart store.

Medications: If your loved one is an independent living resident who requires a family member to refill their medication reminder boxes, we have notified them to bring their empty box to the front desk before you arrive at Park Manor and a team member will return the filled box to them. To facilitate this process, please buy an additional box, write your loved one’s name on it and fill it at home. Then, bring the filled and labeled medication box in a bag to the Park Manor front door vestibule. We check this area often as well as immediately after we see someone leave an item there.

Park Manor Cart store: For residents needing household items including, but not limited to, toilet paper, deodorant, soap, toothpaste, laundry pods, dish soap, and paper towels, every Wednesday starting at 1:00 p.m., Mckenzie will bring the cart store to every Park Manor apartment.



Below are some engagement resources to keep your loved ones with dementia engaged.

Walking tour of Venice:

Andrew Lloyd Webber is sharing a free legendary musical every weekend on The Shows Must Go On! YouTube Channel: Each posted musical will be available Friday night to Sunday morning.

Printable greeting cards to color, word searches, bingo games, exercise sheets, and more…

Resources from Green Valley adult day program, topics include spiritual connection, old time radio shows, virtual pet therapy, uplifting videos, trivia, etc.

AquaPaint from Active Minds:

Sherry Zac Morris (Chair Dance Yoga) has many videos, here are our favorites:


Name 5!  (a game to practice word recall): Take turns naming five different things. Here are a few sample categories. Feel free to make it your own, adding your own categories or naming as many items in each category as you can think of: cookies, cars, colors, girl names, boy names, cities in Tennessee, states, countries, national parks, breeds of dogs, flowers.

Kids meet a woman with Alzheimer’s: a sweet video to make you laugh AND cry:

Gratitude Journals: Each day, we encourage you to grab a notepad and list three things for which you are grateful. Encourage your loved one to do the same and share. We hope your spirits will be lifted by focusing on the good, and you may treasure this list for years to come.

Following is information from Hearthstone® As you may know, John Zeisel, the founder of Hearthstone® Institute, serves on the Abe’s Garden Board of Directors. Additionally, numerous care and engagement approaches integrated at Abe’s Garden, including Hearthside Book Club®, were developed by Hearthstone®. Finally, Abe’s Garden and Hearthstone® are continuing to collaborate to develop innovative approaches to support people with Alzheimer’s disease and their family and professional caregivers.

Hearthside Book Club stories are evidence-based, engaging, adult appropriate books designed for people living with cognitive challenges. They are created and field- tested through a grant from the National Institute of Health by the Hearthstone Research Team. One of the books is brand new and is called “Staying Healthy.” This book includes easy-to-understand tips for staying healthy and engaged during this trying time.

 Simply CLICK HERE to Access the Free Content Now

Hearthside Book Club® stories can be downloaded as PDF files, so you can view them on any tablet or smartphone. Or if your loved one prefers paper, you can print out hard copies of the booklets for them.

Watch and listen to the stories by using videobooks. These can even be accessed on any Smart TV or streaming device (like Roku or Apple TV) by using your YouTube app and searching for "Hearthside Book Club Videobooks." View All Videobooks

You can use this versatile activity in a variety of ways:

  •  You can print a copy of the story for your loved one and encourage them to independently engage in these evidence-based stories (or download the PDF version of the book to a tablet).
  • You and your loved one can read the story together and discuss it. We have included a few discussion questions within the stories to get you started.
  • Your loved one can watch and read along to the "video book" versions of the stories.
  • Your loved one can just enjoy listening to the video book (like an audiobook).


Bill Purcell, son of resident
"Abe’s Garden® really is a world class, cutting-edge, special, loving warm place. When my mother needed that very thing, it was there."
Industry Professional
“I was thoroughly impressed with the community [after taking a tour], yet I was even more impressed with your focus on continual learning and improvement.”
The Club Participant’s Wife
“The music instruction piece is very well done, and I commend Abe's [Garden] for creating it. I am also grateful for the incredible opportunities that [my husband] has every week day at Abe's.”